Connection Failures: Difference between revisions

Adding information
(Updating messages and removing contact and website stuff)
(Adding information)
 
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{{TitledBox/start|heading={{CatItem|Faq.PNG|FAQ|Connection Failures|Trouble Shooting}}}}
{{TitledBox/start|heading={{CatItem|Faq.PNG|FAQ|Connection Failures|Trouble Shooting}}}}
__TOC__
__TOC__
This page assumes that the revival implements connection in the same way that ROBLOX did and has not modified the message text.
== Problem ==
== Problem ==
ROBLOX client can’t connect to the ROBLOX game server. This can be unfortunate, because playing games on ROBLOX is fun! There are several reasons why this may not work.   
ROBLOX client can’t connect to the ROBLOX game server. This can be unfortunate, because playing games on ROBLOX is fun! There are several reasons why this may not work.   
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Error messages include “Failed to connect to the Game. (ID=14)”, “This game has shut down”, “You have lost the connection to the game”, and similar
Error messages include “Failed to connect to the Game. (ID=14)”, “This game has shut down”, “You have lost the connection to the game”, and similar
== Why it Happens ==
== Why it Happens ==
Red = Most Likely<br>
* Red = Most Likely
Yellow = Somewhat Likely<br>
* Yellow = Somewhat Likely
Blue = Probably not<br>
* Blue = Probably not
{{EmphasisBox/start|red|dark=yes}}
{{EmphasisBox/start|red|dark=yes}}
==== Firewall ====
==== Firewall ====
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{{EmphasisBox/start|red|dark=yes}}
{{EmphasisBox/start|red|dark=yes}}
==== Slow Internet Connection / Big Map ====
==== Slow Internet Connection / Big Map ====
If you are playing on the internet on really slow service, and the map is big, it can take a good bit of time to actually download the map. Give it a little while. ROBLOX can be played on a modem, but your experience is likely to be poor.
If you are playing on the internet on really slow service, and the map is big, it can take a good bit of time to actually download the map. Give it a little while. ROBLOX can be played on a modem, but your experience is likely to be poor. You can tell that map loading is in progress when you see the brick counter.
{{EmphasisBox/end}}
{{EmphasisBox/end}}
{{EmphasisBox/start|yellow|dark=yes}}
{{EmphasisBox/start|yellow|dark=yes}}
==== Empty Map / Place ====
==== Empty Map / Place ====
If the map seems to be running.. but it is unusually devoid of stuff, then the maker was just lazy and the map did in fact load. The maker probably just didn't do anything with the map, so it is empty. You can tell when a map is done loading, the message goes away.
If the map seems to be running, but it is unusually devoid of stuff, then the maker was just lazy and the map did in fact load. The maker probably just didn't do anything with the map, so it is empty. You can tell when a map is done loading, the message goes away.
{{EmphasisBox/end}}
{{EmphasisBox/end}}
{{EmphasisBox/start|yellow|dark=yes}}
{{EmphasisBox/start|yellow|dark=yes}}
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==== You have been removed from the game ====
==== You have been removed from the game ====
If it only happens in 1 game, then you have been banned from the game.  This is done by removing a player when they join.  This results in a 'This game has shut down' error, and is helpful when you don't want a certain user to join your game.  However, if the problem persists in several '''different''' games, then this is not the reason.   
If it only happens in 1 game, then you have been banned from the game.  This is done by removing a player when they join.  This results in a 'This game has shut down' error, and is helpful when you don't want a certain user to join your game.  However, if the problem persists in several '''different''' games, then this is not the reason.   
{{EmphasisBox/end}}
{{EmphasisBox/start|blue|dark=yes}}
==== Other ====
{| class="wikitable"
|+ List of connection failure messages
|-
! scope="col"| Message
! scope="col"| Description
|-
| Failed to connect to the Game. (ID=14)
| The server is not up or is not port forwarded. (2008)
|-
| Failed to connect to the Game. (ID=15)
| The server is not up or is not port forwarded. (2009 - 2012)
|-
| Failed to connect to the Game. (ID=17)
| The server is not up or is not port forwarded. (2012+)
|-
| This game is not available. Please try another
| In most cases, the server is up, but you are connecting with the wrong client version.
|-
|}
{| class="wikitable"
|+ List of messages after connection
|-
! scope="col"| Message
! scope="col"| Description
|-
| You have lost the connection to the game
| You have lost the connection to the game.
|-
| This game has shut down
| This game has shut down, or the local player was removed.
|-
| You were disconnected for being idle X minutes
| You were disconnected for being idle X minutes. X should start at 30 in 2007 and 20 in anything later. X increases on the message if you remain idle after the disconnection.
|}
{{EmphasisBox/end}}
{{EmphasisBox/end}}
== What to Do ==
== What to Do ==