Support

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This article has outdated information. It is now archived, only kept for historical purposes. Generally, outdated articles write about how to use or interact with the Roblox website. The services and features as written at the time have been changed or removed by Roblox Corporation.
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Roblox is proud to offer high quality customer support. We would love to help you in anyway we can.

ROBLOX Billing & Support

If you have billing questions or need to resolve a technical issue (and you've already looked in the wiki and read the forums), please contact ROBLOX for assistance.

We respond to both as quickly as possible.

Ban Appealing

If you have been banned on ROBLOX, please contact one of these:

Copyright Support

ROBLOX complies with all applicable provisions of the Digital Millennium Copyright Act. If you believe your copyrighted material and/or any of your other intellectual property has been copied on our Site, please notify ROBLOX’s copyright agent and include the following information in writing:

  • Your name, address, telephone and e-mail contact information;
  • Identify the copyrighted work and/or trademark claimed to have been infringed;
  • Identify the content on ROBLOX’s site that you claim infringes your intellectual property;
  • A description of where the claimed infringing Content is located on our Site (Please provide URLs);
  • A statement by you that you have a good faith belief that the disputed use is not authorized by the intellectual property owner, its agent, or the law;
  • A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are authorized to act on behalf of the owner of the intellectual property involved.

The following contacts can be used (Others may be available):

Important Links

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